Protection concept

The safety of visitors and employees is our top priority. To ensure their protection, the HeK (Haus der elektronischen Künste Basel) has developed a comprehensive protection concept that implements the Covid-19 directives of the Federal Council and recommendations of the Culture Department (BS) and regulates visits to the museum. This includes:

Tickets

Visitors should, if possible, obtain a ticket online in advance. On site we prefer payment by card.

Hygiene and cleaning

Checkroom, lockers and upholstered furniture are partially locked and are cleaned regularly.

Since 19.10.2020 there has been a general obligation to wear masks in the HeK from the moment you enter the entrance door for all occasions (visits to exhibitions, workshops, guided tours, events (such as openings, concerts etc.) and conversions). If required, the masks can be purchased at the cash desk for 1 CHF. For the staff and artists disposable masks are available free of charge. Exceptions apply according to BS Covid-19 regulation additional measures §3 Paragraph 2 for children under 12 years of age, performing artists, cashiers at the workplace behind protective equipment etc. In addition, visitors are asked to disinfect their hands when entering the HeK or to use the toilets in the basement to wash them with soap and water. Employees do the same and repeat this before and after each break.

You will receive your personal exhibition informations at the ticket office.

Additional cleaning and hygiene measures are provided for the entire museum infrastructure. This concerns, among other things, the cleaning intervals of seating, door handles, counter area and toilets. Sneeze or cough in the crook of your arm.

Keeping distance and maximum number of people

The ticket counter is separated from the customers by a plexiglass wall. A minimum distance of 1.5 meters applies throughout the building, whether for events such as guided tours, etc., or individual visits.

Distance markings are placed on the floor in front of the checkout and for queues.

The number of persons (visitors and employees) in the museum is limited - in everyday situations up to 40 people, and at events up to 100 people in the exhibition room, and in the video boxes in the exhibition room 4 or 6 people (see additional information in the exhibition). The limit is monitored upon entry and if necessary access is temporarily denied.

In the event room (basement) the number of people is limited to 50 people seated and to 70 people standing, in the workshop room to 20 people. For events with seating (concerts, talks, workshops, etc.) a safe distance from a chair (and possibly a table) will be maintained. Exceptions apply to families and people of the same household.